Glyph Manager and 64-bit Windows operating systems

We have been able to reproduce a Glyph Manager failure to change drive modes with Windows 7 64-bit edition.  We have established that Glyph Manager works properly in 32-bit Windows.

While there is, at present, a driver issue with Glyph Manager when using Firewire on a 64-bit operating system, there is a workaround. Connect the Glyph RAID to your Windows computer using USB in order to change the drive mode.  Once the drive mode has been changed, the
Glyph RAID can then be connected via Firewire for formatting and data storage.  The driver issue above only disaffects the use of Glyph Manager with a Firewire connection but not the use of the drive for any other purpose.